You don’t need to do much to get ready for pickup. A few small steps make the process faster for everyone.
A few quick things to do beforehand
- Remove personal belongings from the car
- Take off the license plates, as required under BC rules
- Have the keys ready if you have them
What you don’t need to worry about
You don’t need to clean the car, drain the fluids, or pull the battery. We handle all of that as part of the pickup.
Frequently Asked Questions
Do I need to clean the car first?
No. Pickup happens as-is, whatever the condition of the car. There’s no need to tidy up beforehand.
What if I don’t have the keys?
That’s fine. Missing keys don’t stop pickup – our tow equipment can load the vehicle either way.
Do I need to remove the battery or fluids myself?
No, leave that to us. Our crew is equipped to handle batteries and fluids safely during pickup in Richmond.